CONTROL360
Technology empowering control room teams
A range of systems are often used to run a passenger transport business however being able to combine data from across the operation into easily accessible information is usually a challenge, particularly in the control room where several systems are used by the team to ensure the service runs as advertised.
Control360 provides controllers with an advanced software solution which automatically consolidates operational data from across the business into one central location, empowering your teams to efficiently manage and resolve on-the-day issues to deliver a reliable and quality bus service, as well as achieve significant cost-savings.
The platform provides a Depot and ‘live’ which highlights the exceptions controllers need to deal with as they arise and delivery of information providing context, such as history of events and driver behaviours.
In addition, our existing software solutions which are widely used across the industry in control rooms are being integrated removing the need to duplicate data entry and ensuring data is correct and up-to-date instantly.
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Deliver a reliable and quality service
Operations platform
Integrated technology providing a consolidated view of your business
Our advanced platform integrates information across EPM, Omnibus, and third party systems enabling your teams to proactively manage the network to deliver a reliable and quality service. Systems that interlink, include:
- Customer services
- Accidents
- Driver and vehicle allocation
- Engineering (third party systems)
- Control room
Consolidated view of key operational information
Consolidated operational data
Single platform for ALL your operational data, bringing together information from EPM Group and third-party systems
Efficient service management
Enable the control room team to make the most effective decisions for your business
Improved communication
Streamline communication across the business and to customers
Data integrity
Remove duplication of data entry and improve data integrity
Efficiency savings
Realise operational efficiencies by integrating existing systems
Service improvements
Analyse data across the network and utilise it for improvement planning
Live data from multiple systems on one screen
enabling the control room team to make fast and informed decisions
Two-way communication between our control room systems and third-party data flows provides you with a consolidated view of key operational data in one place, on one screen.
And with early warning alerts from the solution and access to operational data, you can adopt a proactive approach to managing the network and support making effective and quick decisions.
EPM Traffic and OmniDAS integration
Reducing the administration workload for control teams
so they can focus on managing the network and solving problems as they arise
Seamless integration with OmniDAS, offered by our sister brand Omnibus, ensures you have visibility of the drivers and vehicles to service the operation; and our Traffic platform deals with on-the-day incidents or changes in the control room.
Any driver-related change recorded in OmniDAS automatically transfers to the Bus Incident Reporting System (BIRS) screen within the Traffic system, removing the need to duplicate data entry and ensure that data is correct and up-to-date instantly.
Integrate with Insights for a live operations dashboard
Powerful real-time management information to optimise your bus operation
Our powerful reporting suite Insights provides real-time and retrospective views of the bus operation.
Explore key areas of your organisation like never before to increase:
- Reliability
- Profitability
- Revenue
- Patronage
Supporting passenger transport operators to improve network performance
Colin Napier
Operations Director at McGill’s
We now have a system that allows us to pull up all sorts of information. We’re finding that it’s already informing our own decision making.
Our customers
We’re proud to work with bus operators and transport authorities, large and small, from across the UK and beyond.
Ready to work with us? You’re in good company.
Reinventing the control room
Technology empowering control room teams
