Industry insights & case studies

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Older woman using bus. Government pledges £80 million to support buses into 2025

Government pledges £80 million to support buses into 2025

Bus stands at a bus stop with The City Hall building in the background in downtown Belfast Northern Ireland on a cloudy day. Public Transport Statistics Northern Ireland 2022-23

Public Transport Statistics Northern Ireland 2022-23

art night city traffic on the Piccadilly Circus in London

A vision for streamlined operations: EPM and Omnibus are dedicated to enhancing operator efficiency with new solutions

V Group announcement PR

EPM Bus Solutions parent company announces rebrand to Velociti Group

People using public transportation every day. Multi ethnic group of people of all ages use public bus for commuting.

The DfT develop transport user personas

Senior woman traveling by bus

New campaign encourages older people to make the most of free bus travel

Mixed group of pedestrians on the bus.

RTIG webinar: Improving the customer experience effectively and efficiently

Woman Listening Music On Phone and texting while Riding In Bus

Our changing travel – how people’s travel choices are changing

Group of people traveling in bus. Passengers commuting by public transport. Back view, wide angle.

£2 bus fare cap extended to 31 October 2023

CP webinar web image 2

Webinar: Effectively manage performance across your contracted network to drive service quality and patronage

Traws Cymru Nant y Ci Depot (1)

Transport for Wales to improve efficiency of contracted network with adoption of EPM’s Contract Performance solution

Reading Buses

Reading Borough Council appoints EPM Bus Solutions to administer the new multi-operator ticketing scheme

Large group of people traveling by bus.

Increasing bus patronage through an audience strategy

Woman getting on the bus

Evaluation of the £2 bus fare cap

Elderly Senior Couple Boarding Public Bus And Using Pass

Concessionary travel statistics: year ending March 2022

Different people can be seen travelling on the bus. Some are talking to other people, others are using technology or looking out the window.

EPM Group aims to deliver on customer service

CPT supplement featured image2

EPM and Omnibus aim for innovation in the efficiency chain

Warrington’s Own Buses improves efficiency with EPM Insights

album event

Visit us at the ALBUM Conference 2023

White Bus image

EPM improves White Bus Services BSOG claim by 23%

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See us at the CPT UK Bus & Coach Conference 2023

A young adult mom and her daughter are reading a book while they're riding a city bus

£2 bus fare cap to be extended and bus services protected with new funding

Control Hub

Control Room Efficiency – Streamline the recording of bus driver incidents

Interior Of Bus With Passengers During The Day

Annual bus statistics: year ending March 2022

Hands of driver in a modern bus by driving.Concept - close-up of bus driver steering wheel and driving passenger bus. Toning

CILT webinar: Building an efficient bus operation and retaining drivers

Roberts Travel Group_02

Roberts Travel Group BSOG claim increased by 17.5% with EPM auditing services

CCS_BLK_Supplier_AW_300dpi

Solutions certified on Government’s G-Cloud 13 Framework

transport, tourism, road trip and people concept - close up of bus driver taking ticket or plastic card from passenger

Local Transport Authorities: Utilising ETM Analysis to support BSIP reporting

Customer Service

eBook – The future of customer service in the bus industry

CRC Warringtons featured image

Warrington’s Own Buses select EPM’s new solution, Customer Resolution Centre, to improve customer satisfaction

vov4486-1

Newly restored 1931 AEC Bus showcases on our stand at Euro Bus Expo 2022

Optimising control room efficiency image

Optimising control room and engineering communication to improve operational efficiency

Amy Hollier employee spotlight web

Team Spotlight – Amy Hollier, Internal Recruiter

Tom-birkin-employee-spotlight-s

Team Spotlight – Tom Birkin, Product Owner

inside the bus yellow hand grip for the passenger to hold when the bus moving.

Local Transport Authorities: Streamline data sharing processes and get network insight to meet Bus Recovery Grant and Local Transport Fund requirements

Close up of bus driver driving passenger bus

Improving staff morale to retain drivers

Local Transport Authorities: Utilise resources to meet BSIP requirements

efficiency

Maximising control room efficiency

David Brown

David Brown joins the Board of EPM Transport Solutions

album event

We are exhibiting at the ALBUM Conference 2022

Lindsay Brown ES 8.3.22

Employee Spotlight – Lindsay Brown, Senior Auditor

Local Transport Authorities: Managing a multi-operator ticketing scheme

London city view traffic at night - Busy road in central London with red bus and traffic and modern buildings all around - Blurred bus due to long exposure, time and speed concepts

Making the bus operation chain more efficient

Red button STOP on the bus. Bus with yellow handrails and blue seats. Photo with the sun effect, glare on the lens from the light. Spacious interior of the bus, bright button with focus

eBook – Building an efficient bus operation in today’s world

Merseytravel selects Omnibus cloud-based scheduling solution

Young modern Afro-American man sitting alone in a public transport and listening to the music. Waiting for bus to move on.

Local Transport Authorities: Contract management for tendered bus services

olly

Employee Spotlight – Olly Gough, Service Desk Manager

(L-R) EPM Group - Ian Churchill, Chief Executive, 3Squared - James Fox, Co-Founder; Emma Marshall, Operations Director; Jonny Farmer, New Technical Director and Tim Jones, Co-Founder

EPM Group completes 3Squared acquisition

Caucasian girl driving in public bus and using smart phone for reading or writing message.

Local Transport Authorities: Performance monitoring and reporting to support BSIPs

Belfast, United Kingdom - Circa June 2018: Double decker Metro bus public transport

Northern Ireland Transport Statistics 2020-2021

Two girls watching phone and smiling while standing on a bus.

Local Transport Authorities: Network planning to attract new passengers

Pedestrian commuters walking across London Bridge, London on their way to work in the City of London. Sunny day. No visible faces. Men and women. Bus.

Supporting the industry to Bus Back Better

City bus at the stop in Erdington. Birmingham, October 11, UK 2020

Changes to BSOG claims processes

Untitled

Employee Spotlight – Jon Anton, Consulting Director

Business people are analyzing and planning business. Business Strategy Consulting

Job vacancies – Account Executives

bus driving through nice landscape

Government to decarbonise all modes of domestic transport by 2050

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£226 million package to support vital bus services

Insights software route profitability

VIDEO: Route profitability made easy with Insights

Employee Spotlight – Nick Brookes, Software Director

Liverpool, UK - April 20, 2013: People ride Arriva bus on April 20, 2013 in Liverpool, UK. Arriva Group employs 47,500 people and serves over 1.5 billion passenger rides each year.

Navigating through the challenges of the National Bus Strategy

empty bus seats

Bus Service Improvement Plan guidance follows NBS

itt hub

EPM and Omnibus to exhibit at ITT Hub 2021

New modern city bus

BSOG payments to local authorities and bus operators announced

sarah EPM spotlight1

Employee Spotlight – Sarah Bayliss, BSOG Manager

calculations

3 tips for driving bus network profitability

Bus with zero emissions in motion on background nature

Government launches multi-million pound scheme for zero-emission buses

Cardiff, Wales - March 2019: Double decker bus operated by Cardiff Bus driving in a bus lane in Cardiff city centre.

Wales Transport Strategy pushes sustainability

Woman standing in the bus stop. She is wearing a protective mask for the prevention of a virus. Coronavirus concept.

Network optimisation in a COVID-19 world

happy man in bus

Government unveils new bus strategy with £3 billion investment

lady with covid mask in bus

BSOG for Home to School Services – DfT announcement

Ian EPM spotlight1

Employee spotlight – Ian Churchill, Chief Executive

Ian Churchill

EPM Bus Solutions completes Omnibus acquisition

Showing benefits of bus operator software solution

Webinar – Unlocking the power of your commercial and operations data

Robert William CEO Reading Buses

New commercial ‘Insight’ solution improves Reading Buses business performance

EPM eBook for Bus Operators

The guide on how to rebuild profits in a post-Covid-19 world for bus operators

Bus double decker blurred

Moving EPM in a new direction

Bus on snowy street

DfT – New BSOG Guidance Issued

Consultant calculating concessionary reimbursement

DfT Concessionary Fares Reimbursement Guidance 2021/22

bus driving through nice landscape

How to deliver 4,000 Zero Emission Buses by 2025?

bus driving over tower bridge

NAO signals a new direction for bus travel

bus stop

CBSSG Restart scheme extended

calculations

CBSSG Restart – details of extra £254m funding available for the bus industry

british pound

DfT BSOG Payments – COVID-19

bus driver with covid mask

Helping drivers return to work with the Depot Performance System (DPS)

Social distancing on bus

Managing social distancing with the Depot Performance System (DPS)

Lady with covid mask on bus

COVID-19 BUS SERVICE SUPPORT GRANT (CBSSG)

calendar

Concessionary Fares 2020/21 – Appeal Deadline

Glasgow on bus

BSOG & Concessionary Fares – Emergency Support for the Scottish Bus Industry

concessionary reimbursment

2019/20 Bus Service Operators Grant (BSOG) figures for England published

business man using calculator

DfT Concessionary Fares Guidance & Calculator 2020/21

road in scotland

BSOG (Low Carbon Vehicle Incentive) – Scotland

man on tablet

Bus Service Operators Grant (BSOG) – DfT IT Project update / Alpha Phase

coach in car park

EPM at Coach & Bus UK 2019

Bus on road

Bus Service Operators Grant (BSOG) figures for England released

people on laptops

Bus Service Operators Grant (BSOG) – DfT IT Project update

bus driver cockpit

Bus Service Operators Grant (BSOG) – DfT Information Request

scottish coast

BSOG & Concessionary Fares – Scotland

man with headphones in bus

Partnership boosts business performance

bus driving through street

How EPM is streamlining processes at Blackpool Transport

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