Grow patronage with better customer service
Travel routines are changing. Lifestyle changes, commuting habits and new expectations around the environment and sustainability are all impacting how passengers use and view your bus network. Through clear data analysis and informed internal and external communications, we’ll take your customer service up a notch to encourage people to hop back on your buses and attract new customers.
Adapt to new demands and trends
How can we help?
Traffic System & BIRS
Respond to incidents and improve services
Route Reliability
Improve punctuality and vehicle efficiency
Accidents
Identify and address the causes of accidents
Customer Service
Proactively respond and provide service updates
Risk Management
Reduce the risk of incidents and accidents
Analytics Platform
Get business insights to inform decision making