Bus Service Operators Grant (BSOG) – DfT IT Project update

people on laptops

Further to our news item of 9 November 2018 the DfT have written to operators with an update on the BSOG IT Project. They have confirmed that the project is still going ahead, however they are awaiting internal clearance in order to proceed.

A copy of the note that has been sent to operators can be found below – as we receive details of further developments these will be posted on the EPM website.

If you have any questions please get in touch with us on 01527 556940 or via email.


Dear Mr Matthew Hanlon


Bus Service Operators Grant (BSOG) – IT Project

We wrote to you in November 2018 informing you that the Department had been working in collaboration with Deloitte and the Open Data Institute to deliver a Bus Service Operators Grant discovery programme, to test whether a digitised system would make the BSOG claims process more efficient than the current, largely manual and paper based system.  We announced in November that as a result of the discovery project a decision had been taken to proceed to alpha phase.

The purpose of this update is to let you know that we are currently working through various internal clearance processes so that we are able to proceed to the alpha phase of the project.

We will write to you again once we receive clearance to proceed.

If you would like to contact us about any aspect of this project please email us at bsogdigital@dft.gov.uk .

Yours sincerely,

 BSOG Digital Team