Bus Service Operators Grant (BSOG) – DfT Information Request

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To speed up the processing of BSOG claims the DfT are asking operators to complete a year on year mileage reconciliation when submitting both actual and estimate claim forms. It is hoped that by completing this spreadsheet the number of queries being raised by the Department will reduce resulting in the faster payment of claims. This should benefit the majority of operators as they are usually due additional BSOG at year end when the AVL, Smartcard and Low Carbon incentives are paid.

The provision of information is entirely voluntary however as part of our certification process we will be submitting the data with the certified PSV311 to ensure our client’s cashflow is maximised. This will also be the case for those operators where we prepare the PSV310 estimate. In both instances where we submit the form we will utilise our own version of the spreadsheet, which the DfT’s BSOG team will accept, as this already forms part of our audit programme.

A copy of the email that is being sent to operators is provided below along with a link to the DfT’s version of the spreadsheet.

If you have any questions please get in touch with us on 01527 556940 or via email.

April 3, 2019


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Dear Operator

As an interim measure to help streamline the processing of claims we are asking operators to complete the attached spreadsheet when submitting an Estimated or Certified claim. Please note that this is voluntary and is meant as a complimentary addition to the process to assist us in speeding up our checking procedures. We are also more than happy for you to forward this onto your auditor for them to complete (if your auditor is E P Morris please request them to complete their version of this spreadsheet). You will still receive a blank claim form as usual for completion through the post which will still need to be completed to claim your grant.

The spreadsheet contains some basic instructions and a Q & A section however if you have any queries regarding completion of this then please feel free to contact this office through the usual channels detailed on the claim forms.

Thank you for your consideration.

Any problems please do not hesitate to contact the BSOG Team.

Kind Regards

D/06, Ashdown House, Sedlescombe Road North, St Leonards on Sea, TN37 7GA