Changes to BSOG claims processes

11 August 2021 – Following the outbreak of the coronavirus pandemic, the Department for Transport made a commitment that BSOG would continue to be paid to operators at pre-Covid levels for as long as CBSSG payments were being made.

With the CBSSG scheme due to end on 31 August 2021, the Department have now written to operators to advise that following this date they will need to adhere to the pre-Covid BSOG scheme rules.

In effect:

  • Certified claims – all PSV311 submissions should include actual data from 1 September – this will apply to both the eligible kilometres and fuel consumption sections of the certified claim form.

For EPM clients we will advise on the presentation of the PSV311 in advance of your certification audit.

  • Estimate claims – for estimate claims submitted from 1 September, the data should be based on the operations that are expected to be run over the forthcoming year and not pre-Covid operations, as has been the case whilst CBSSG has been paid. For those operators that have already submitted estimate claims prior to this date, they will continue to receive payments on account as previously advised by the Department.

Users of the EPM Traffic system can continue to utilise the estimate function to prepare your BSOG estimate using the current schedule. Where EPM process the estimate on your behalf, we will take into account this guidance.

  • School services – where operators amended registrations from ‘normal stopping’ to ‘school or works’ to comply with social distancing requirements during the pandemic, they were able to continue to claim BSOG. However, this dispensation ceases from 1 September. To receive BSOG for these services going forward, they will need to be registered as ‘normal stopping’. The Department recognise that there is not much time to effect these changes, so they will accept evidence that operators have request a change in the registration particulars in advance of 1 September.

Operators should review all registrations and advise the Traffic Area Office of those which are no longer required to be operated as ‘schools or works’. All correspondence should be kept in case evidence is required for the Department when processing your claim.

EPM are the leading experts in the certification of BSOG claims, ensuring that all claims are accurate, compliant and maximised. If you would like to discuss how we can help you with your claim, then get in touch for a free consultation.

Read the full announcement: DfT BSOG guidance

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